Good Service
GOOD SERVICE JUST DOESN’T HAPPEN
Operating a dependable business like ours requires
organization, competent management and a substantial capital
investment.
If your service charge is more than you expected remember…
When our employee knocks on your door, many costs have been
incurred just to get him there, ready to do the job. Among
them:
• Employee Wages
• Fringe Benefits such as Health Care and Vacations
• Worker’s Compensation Insurance
• Social Security
• Unemployment Insurance
• Truck, Liability, Fire, Theft, and Property Insurance
• Trucks and Truck Maintenance (gas, oil, tires, etc)
• Taxes – City, State, and Federal
• Office Salaries and Supervision
• Warehouse and Office Rent
• Utilities – Heat, Light, and Power
• Telephone and Postage
• Stationary, Printing, and Office Supplies
• Advertising
• Bad Debt collection and Legal Expenses
• Inventory, Interest, and Licenses
• Special Tools and Equipment
• Communications Equipment
You see only our employee who comes to your home.
The quality of his service depends on three things…
1. His knowledge and skill
2. The necessary people who train, schedule, route and
supply him – telephone operators, dispatchers, parts
personnel, clerks and supervisors
3. His company’s sizeable investment in trucks, shop and
warehouse facilities, equipment, tools and replacement parts
We Sell, Install, Service, and Guarantee Quality in
Everything We Do…